Return Policy

We do not offer refunds at this time. We have a 7-day exchange policy, which means you have 7 days after receiving your order to request a exchange. 

To be eligible for an exchange, your item must be in the same condition that you received it, unused, with tags, and in its original packaging with the receipt for proof of purchase. 

To start a exchange, you can contact us at kingscrossbookstore@gmail.com. Once your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how to return your package.

You can always contact us with any question at kingscrossbookstore@gmail.com


Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exchanges 
Once your return is received, you will receive a store credit in the amount of your returned item.


Refunds 
We do not offer refunds at this time.